This is a unique opportunity to directly shape and enhance the undergraduate student experience in one of the UK’s leading business schools.

A degree from  School of Management offers students more than just academic achievement, we provide comprehensive support across academic, employability, and wellbeing to help every student reach their full potential. The Student Experience and Engagement Manager plays a pivotal role in ensuring that all undergraduate students feel included, supported, and connected throughout their journey.

As Manager, you will lead a team of Student Experience Officers, providing strategic and operational leadership and direction. You will bring insight from the higher education sector and ensure high levels of expertise in student engagement and support, helping us maintain our reputation for excellence.

It is essential that our ideal candidate will bring experience from a higher education setting in a role focused on supporting and enhancing the student experience. We place strong value on inclusive approaches to student learning and development, and on embedding the student voice in everything we do, so expertise in these areas are sought.

As the Manager of a busy and dynamic team, you will need to demonstrate confident leadership and the interpersonal skills to influence, motivate, and support others. Just as importantly, you will bring high levels of empathy and understanding, ensuring that both students and colleagues feel heard, valued, and supported.

About you:

• You will have a strong understanding of university quality assurance policies and understand the significance of them.
• Be culturally sensitive, with experience supporting students from a wide range of backgrounds.
• Demonstrate excellent working knowledge and application of IT and digital technologies, including a proven ability to manipulate, analyse, and present data.
• Be able to work both independently and collaboratively within a small team.
• Effectively organise a busy workload and prioritise tasks to achieve positive outcomes.
• Be innovative and creative in your thinking, with a keenness to develop ideas into initiatives that continually enhance the student experience.

Further information:

This role is offered on a full-time (36.5 hours per week), permanent basis.

For an informal discussion about the role please contact Sanchia Jones (Head of Undergraduate & Assessments Operations) on sj782@bath.ac.uk

However please ensure that you submit your application through the university website.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

What we can offer you:

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Íøºì±¬ÁÏ gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in Íøºì±¬ÁÏ
• Local discounts and more
• A family-friendly workplace 
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses

Find out more about our benefits and watch the video to hear from our staff about what makes the Íøºì±¬ÁÏ a great place to work as well as following us and .

 

Closing Date: 21 Aug 2025

Department: Management, Specialist and Administration

Salary: £38,249 to £45,413

About the role:

This is an exciting opportunity to work with a recently launched research institute at the Íøºì±¬ÁÏ, led by co-directors Professor Laura GE Smith and Professor Adam Joinson. The is based in a large, shared office in the School of Management's impressive new building, although institute members, over fifty academic staff, postdoctoral researchers and postgraduate research students, are spread across three faculties. 

Through taking a “whole of society” approach to understanding the challenges and opportunities associated with digital technologies we hope to help make the UK a more innovative, safe and resilient digital society, develop the next generation of experts in digital security and behaviour, and advance the UK as a global leader in this domain.

This role will lead on engagement and communication activities under the guidance of the manager and the leadership team. You will co-ordinate the day-to-day running of the Institute and support the leadership team in delivering our strategic aims. The role will be busy, wide-ranging, challenging and exciting.

About you:

• Do you have excellent communication, team working and event management skills?
• Are you comfortable and credible operating within higher education, industry, governmental and public sector environments?
• Are you a proactive problem-solver?
• Are you able to work independently using your own judgement and creativity to resolve complex problems

An interest and knowledge of the digital security sector and challenges would be beneficial.

Further information:

This role is offered on a full-time basis (36.5 hours per week), with an expected end date of 30 July 2027.

Informal enquiries can be made to any member of the Institute leadership team: 

• Sarah Parry (scp40@bath.ac.uk)
• Professor Adam Joinson (aj266@bath.ac.uk)
• Professor Laura Smith (l.g.e.smith@bath.ac.uk)
• Dr Olivia Brown (oab42@bath.ac.uk)

However, please ensure that you submit your application through the University website. 

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

What we can offer you:

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Íøºì±¬ÁÏ gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in Íøºì±¬ÁÏ
• Local discounts and more
• A family-friendly workplace 
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses

Find out more about our benefits and watch the video to hear from our staff about what makes the Íøºì±¬ÁÏ a great place to work as well as following us and .

Closing Date: 17 Aug 2025

Department: Management, Specialist and Administration

Salary: £31,236 to £37,694