About us

Student Money Advice provides timely advice and guidance in relation to student’s funding and overall finances, to ensure students are informed and receive their full funding entitlement, as well as taking a pro-active approach to enhancing financial capability across the student body, whilst removing financial barriers to allow students to study effectively and thereby promoting student retention. 

We also promote, administer and distributes a wide range of university-related funds to ensure appropriate financial support is allocated to those most in need, as well as advocating on student’s behalf and engaging in an holistic approach to support by liaising with and referring to other teams within the Department and wider University to ensure appropriate support is provided.

About you

Responsible for the administration, monitoring & streamlining of the University Financial Support Fund, and other available University funding located within Student Support & Safeguarding, you will be engaged in student-focused case work, requiring advocacy skills, liaising with colleagues within the University alongside those in external organisations such as the Student Loans Company and banks. 

You will collate and disseminate information on sources of funding and support, both internally to staff and students, as well as externally to prospective students, parents and outside agencies via a range of channels including social media and presentations. 

 You will

• need excellent written and spoken communication skills.
• be able to manage a complex workload where attention to detail is paramount.
• be expected to have good time management skills, with the ability to work effectively to a variety of deadlines, working on your own initiative but also as part of a team.
• be a solution-orientated and self-motivated individual, with a flexible approach to your work and will be part of a proactive team to develop and enhance service provision.  

Further information 

This is a part-time role, working 4 days per week (29.2 hours) for a fixed-term period until November 2026 or upon the return of the post holder.

At times, you may be required to support extra curricula activities such as the University Open Days, some of these will be outside normal office hours.

Student Money Advice currently employs hybrid working practices, with on-campus appointments and activities. While this is likely to remain the case for the immediate future, it is anticipated that the role will return to on-campus working. Therefore, you will need to be located, or willing to relocate, so that they are able to commute to campus.

For an informal discussion about the role please contact Andy Leahy, Team Leader (Student Money Advice) at a.m.leahy@bath.ac.uk or Catherine Bailey, Deputy Director Student Support & Safeguarding (Student Retention & Development) at cb366@bath.ac.uk.

A basic DBS check is required for this position.

 

What we can offer you

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Íøºì±¬ÁÏ gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in Íøºì±¬ÁÏ
• Local discounts and more
• A family-friendly workplace 
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance

Find out more about our benefits and watch the video to hear from our staff about what makes the Íøºì±¬ÁÏ a great place to work as well as following us and .

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

Closing Date: 27 Aug 2025

Department: Management, Specialist and Administration

Salary: £31,236 to £37,694 pro rata

About us

The department comprises of: Therapeutic Services and Mental Health; Disability Service; Student Support Advice, Student Money Advice and Wellbeing services.

You will contribute to the wider development of Student Support and Safeguarding through working closely with these other teams, as well as staff from across the University and external stakeholders.

About you

You will have experience of working in a service-orientated environment, with strong administration, organisation and interpersonal skills and an ability to work within a small team to provide the best possible student experience.

In the role you will:

• work with external Non-Medical Help (NMH) suppliers, maintaining clear and open lines of communication to ensure the provision of a consistently high-quality services to our students, including acting as the first line of contact queries or concerns received from students and support workers.
• co-deliver our ‘Beginning at Íøºì±¬ÁÏ’ induction event for new students who identify as autistic.
• assist in the recruitment, training and supervision of student volunteers for our ‘Campus Buddy’ social mentoring scheme, as well as other programmes and initiatives run by the Disability Service.
• maintain and develop accurate and up-to-date student records, processes and procedures to ensure effective co-ordination of support work activities.
• have a commitment to inclusivity and experience of working in a service-orientated environment.
• bring strong administration, organisation and interpersonal skills and an ability to work within a small team to provide the best possible experience for our students.

You will also be eager to take responsibility for delivering our group interventions and support networks for the benefit of our disabled students.

Further information

This post is being offered on a part-time basis, working 21.9 hours per week (0.6 FTE). The working pattern can be discussed further at interview, but preference is for hours to be spread across the working week. 

A basic DBS check will be required for this role.

For an informal discussion about the role please contact Steven Lawrence (sgl21@bath.ac.uk) or Jet Bennett (jjb76@bath.ac.uk).

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

What we can offer you

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Íøºì±¬ÁÏ gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in Íøºì±¬ÁÏ
• Local discounts and more
• A family-friendly workplace 
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance

Find out more about our benefits and watch the video to hear from our staff about what makes the Íøºì±¬ÁÏ a great place to work as well as following us and .

Closing Date: 31 Aug 2025

Department: Management, Specialist and Administration

Salary: £26,707 to £30,378 pro rata